Ready-madeSales & CRM
Jobber AI Receptionist
Jobber AI Receptionist answers calls and texts for home service businesses at any hour, books visits within your booking rules, takes requests and messages, and transfers or alerts you about urgent callers.
Not tested by JuicyAgents · Reviewed 15 Oct 2026
- Can replace
- Answering service, Voicemail and missed-call text-back tools
Overview
About Jobber AI Receptionist
Jobber AI Receptionist is an add-on to Jobber, the job management software for home service businesses such as cleaning, plumbing and landscaping. It answers phone calls and text messages at any hour, using the services and details already in your Jobber account. It can book a visit within your online booking settings, turn an enquiry into a work request, or take a message and create a follow-up task. It texts back callers who hang up, and every call and text is saved with a summary, transcript and recording.
Once it is switched on, the receptionist talks to customers and books work without asking you first, so set your booking rules and urgent keywords before going live. Calls that mention words you choose, such as an emergency, can be transferred to you or sent to you as a text alert, and you can take over any text conversation. Start with after-hours calls or overflow, then read the transcripts each week to check what it said and booked. Some users report that callers hang up once they hear it is an AI, so compare results with your current voicemail. It only works inside Jobber, so it suits businesses that already run their jobs there and plan to stay.
What the workflow does
- Answers calls and texts at any hour: Responds to questions about your services using the details, business profile and FAQ content in your Jobber account, and can handle several calls and texts at once.
- Books visits and takes requests: Books visits within your online booking settings and real availability, or turns an enquiry into a work request with the details needed for a quote.
- Messages and missed-call texts: Takes a message and creates a follow-up task when a job cannot be booked, and texts back callers who hang up.
- Urgent call hand-off: Transfers the call or sends you a text alert when a caller uses keywords you choose or asks for you by name.
- Conversation records and controls: Saves a summary, transcript and recording of each conversation. You can switch it on separately for calls and texts at set times, and take over any text thread.
From input to result
How the workflow works
You provide
- A Jobber account with services, business profile and FAQ details filled in.
- Online booking settings that set bookable services, team members and times.
- Keywords that mark a call as urgent, and an escalation phone number.
- Call forwarding from your current phone number to your Jobber number.
You get
- After-hours and overflow calls answered instead of going to voicemail.
- Bookings and work requests filed in Jobber with the caller's details.
- Urgent calls passed to you by transfer or text alert.
- A summary and transcript of every call and text to review.
Fill in your services, FAQs and online booking rules in Jobber, then set urgent keywords and an escalation number.
Forward after-hours or unanswered calls to the receptionist and test it with your own calls before customers reach it.
Read summaries and transcripts each week, check bookings and requests, and compare how many callers leave usable details with your old voicemail.
What it offers
Key features
Answers calls and texts at any hour
Responds to questions about your services using the details, business profile and FAQ content in your Jobber account, and can handle several calls and texts at once.
Books visits and takes requests
Books visits within your online booking settings and real availability, or turns an enquiry into a work request with the details needed for a quote.
Messages and missed-call texts
Takes a message and creates a follow-up task when a job cannot be booked, and texts back callers who hang up.
Urgent call hand-off
Transfers the call or sends you a text alert when a caller uses keywords you choose or asks for you by name.
Conversation records and controls
Saves a summary, transcript and recording of each conversation. You can switch it on separately for calls and texts at set times, and take over any text thread.
Is it a good fit?
Who it’s for
- Home service businesses that already run quotes, scheduling and invoicing in Jobber.
- Owner-operators and small crews who miss calls while on a job or after hours.
- Businesses with clear online booking rules and service details the receptionist can rely on.
Strengths
- Reviewers describe Jobber as easy to use for scheduling, invoicing and payments, with helpful support.
- Forum users find the receptionist useful as a better voicemail for after-hours calls.
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