Is Help Article Checker free?

The setup guide and prompt are free. In Claude it works on any plan, including Free. ChatGPT Work on the web needs Plus, Pro, Business, Enterprise or Edu.

Does it connect to Zendesk or my help center?

No. You paste the searches and the article texts, or attach the articles as files in Claude. It doesn’t read your help center, its search or its analytics. Help centers such as Zendesk have their own search and analytics, which may already solve the problem, so check them first.

Does it change my articles?

No. It returns proposed edits and a search check plan. You make any edit you approve in your help center and test the real search before and after.

Will it improve my search ranking?

It doesn’t claim to. Without search results you supply, the review is labeled a content comparison, not a tested search audit. Run the same searches in your help center before and after each edit.

How much can I check at once?

Up to ten customer searches or questions and up to five complete articles per batch.

Help Article Checker

Check help articles against real searches

Help Article Checker is an AI agent you set up in the ChatGPT or Claude you already use. Paste real customer searches and up to five help articles, and it shows which question each article answers, drafts small title and wording changes to test, and lists the answers that are missing.

Pick your AI for the steps and the prompt

About each AI:ChatGPT WorkClaude app

Checked 29 Oct 2026. Not run by JuicyAgents yet. Written from each AI’s official docs; the example is illustrative.

Help Article Checker · reply in the chat

Content comparison for 2 searches and 2 articles

Q1Maps to A1; propose a title such as "Change the time of your room booking"
Q2Needs an approved cancellation source
A2Does not answer either query
SearchNo search-rank improvement is claimed

Illustrative example: two fictional customer searches, “change my room booking time” and “cancel a booking made by a colleague”, checked against two help articles, with no search data supplied.

How it works

What it does for you, and what it leaves to you.

Support content owners describe customers failing to find or use existing answers. More articles alone can leave confusing search results and customers still calling support.

An assistant may help compare everyday customer language with article wording. It cannot diagnose a search engine from text alone or guarantee fewer tickets. Use your help center’s own search and analytics, then ask users to find an answer. Zendesk documents native semantic and generative search, plus plan-dependent labels and search analytics. These may solve the issue already; title changes are not a substitute for checking permissions or customer preferences.

You stay in charge. Confirm article accuracy, audience permissions and approved product wording. Test the actual search experience before and after any approved edit; keep human support available.

You get

A query-to-answer review with proposed title or wording changes and a manual search check list

It never

Edit an article or change search settings
Invent steps or product behavior an article doesn’t support
Claim a change will improve search ranking
Suggest limiting human help to push people to articles

The review it writes

The example above, in words.

Q1 maps to A1; propose a title such as "Change the time of your room booking" while preserving the creator-only restriction. Q2 needs an approved cancellation source. A2 does not answer either query. No search-rank improvement is claimed.

Settings

The setup prompt starts with the defaults, marked here.

Review format

Choose how the assistant organizes the result; evidence and review rules stay the same.

By customer question (default)
By article

Your working rules

Your product vocabulary, intended readers and approved article scope.

Optional. Empty unless you fill it in.

Check the first result

Each setup page has a fictional exercise to paste first. A good answer to it meets all of these.

Creator-only permission remains explicit.
No cancellation steps are invented.
Suggested edits cite Q1 and A1.
Content matching is not described as a live search test.
Removing an essential input causes a question or a blocked item, not an invented fact.
Changing the setting changes the requested output while source references and fixed limits remain.

Buy instead

Ready-made products that do a similar job, if you would rather pay for one.

Questions people ask

Is Help Article Checker free?: The setup guide and prompt are free. In Claude it works on any plan, including Free. ChatGPT Work on the web needs Plus, Pro, Business, Enterprise or Edu.
Does it connect to Zendesk or my help center?: No. You paste the searches and the article texts, or attach the articles as files in Claude. It doesn’t read your help center, its search or its analytics. Help centers such as Zendesk have their own search and analytics, which may already solve the problem, so check them first.
Does it change my articles?: No. It returns proposed edits and a search check plan. You make any edit you approve in your help center and test the real search before and after.
Will it improve my search ranking?: It doesn’t claim to. Without search results you supply, the review is labeled a content comparison, not a tested search audit. Run the same searches in your help center before and after each edit.
How much can I check at once?: Up to ten customer searches or questions and up to five complete articles per batch.

Have us set it up

Rather not set it up yourself?

We set up Help Article Checker in your own accounts and the AI you already pay for, test it on your real work, and hand it over with a short walkthrough.

From $299

Runs in your accounts; you own everything
Tested before handover
Money back if we can’t make it work

Request a setup