Skip to content
JuicyAgents

Feedback Theme Sorter

Sort feature requests and feedback into themes for the product team

Feedback Theme Sorter is an AI agent you set up in the ChatGPT, Claude, Grok, Muse or Gemini you already use. It reads the feedback emails under one Gmail label, or a batch you paste, and groups reviews, tickets and feature requests into themes with counts, quotes and the problem behind each request, plus fixes to check.

Pick your AI for the steps and the prompt

About each AI:ChatGPT WorkClaude CoworkGrok BotOpenAI DotsMuseGemini Task

Checked 29 Oct 2026. Not run by JuicyAgents yet. Written from each AI’s official docs; the example is illustrative.

Feedback Theme Sorter · report after the run

Feedback themes as of 10 October 2026

  • Theme 1Exporting the weekly booking list is slow or manual
  • Unique itemsR1, T1 and S1 (three)T1b excluded
  • Fix to checkA saved weekly export for the finance listHypothesis
  • UnclassifiedT2, with a follow-up question about its goal
  • RemainderR2 praise, T3 mobile sign-out
Illustrative example: eight fictional feedback items, with reviews and tickets about a slow weekly export, one praise comment, one sign-out complaint and one duplicate.

How it works

What it does for you, and what it leaves to you.

Support, success and product staff receive feedback as reviews, NPS and survey comments, tickets and feature requests in different places. Reading them one at a time hides repeated problems, and passing a requested feature onward can hide the actual problem behind it.

An assistant may group varied feedback faster and keep every theme tied to the customer’s words. It cannot know how common a problem is beyond the supplied packet or decide what to build. Counts describe only the packet. Direct follow-up with customers and the product owner’s judgment remain the deciding steps; a better intake question often helps more than another analysis.

You stay in charge. Confirm each theme and quote faithfully represents the customer’s words and supplied follow-ups. Treat counts as describing the packet only; product owners decide whether and what to build.

You get

  • Theme list with counts, quotes and counter-examples, the problem behind each request, and fixes to check

It never

  • Reply to customers, or send, draft or label email
  • Update a ticket or change your roadmap
  • Invent impact, urgency, churn risk or a root cause
  • Promise a fix or estimate the effort

The themes it finds

The example above, in words.

Theme 1, exporting the weekly booking list is slow or manual: unique items R1, T1 and S1 (three), known account A plus one unknown; T1b excluded from counts; no counter-example in the packet. Fix to check, labeled a hypothesis: a saved weekly export for the finance list. Unclassified: T2, until its goal is known. Remainder: R2 praise, T3 mobile sign-out. Two follow-up questions, for T2 and S1.

Settings

The setup prompt starts with the defaults, marked here.

Gmail label for feedback

Type the Gmail label where feedback emails arrive. This site does not read your labels.

Default: Customer feedback

Feedback view

Choose how the assistant organizes the result; evidence and review rules stay the same.

  • By theme (default)
  • By source type

Schedule

Weekly reads one week of feedback at a time. When I ask creates no schedule.

  • When I ask (default)
  • Weekly

Your working rules

Your product area, existing theme names, feedback fields and who owns product decisions. Include only approved information.

Optional. Empty unless you fill it in.

Check the first result

Each setup page has a fictional exercise to paste first. A good answer to it meets all of these.

  • T2’s problem is not copied from T1; it stays unclassified with a follow-up question.
  • The suggested fix is labeled a hypothesis with no effort estimate or promise.

Buy instead

Ready-made products that do a similar job, if you would rather pay for one.

Questions people ask

Is Feedback Theme Sorter free?
The setup guide and prompt are free. Most of these AIs need a paid plan, such as ChatGPT Plus for ChatGPT Work, a paid Claude plan for Claude Cowork or Google AI Pro for Gemini tasks. Muse is free for most uses.
Where does it get the feedback?
In Grok, Gemini, Muse and a ChatGPT dot it reads up to 40 emails under one Gmail label, such as Customer feedback. In ChatGPT Work and Claude Cowork you paste a CSV export or a list of up to forty reviews, NPS comments, tickets or feature requests.
Can it run every week on its own?
Yes, in Grok, Gemini, Muse and a ChatGPT dot, if you choose Weekly. Each run reads the feedback received since the last one. In ChatGPT Work and Claude Cowork you paste each batch yourself.
Does it reply to customers or update tickets?
No. It never sends, drafts or labels email, updates a ticket or contacts a customer. You check each theme and quote against its source, then decide on follow-ups and fixes yourself.
Do the counts show demand?
No. Counts describe only that batch, not all your users. Duplicates are counted once, and each fix to check is labeled a hypothesis with the evidence it rests on.

Have us set it up

Rather not set it up yourself?

We set up Feedback Theme Sorter in your own accounts and the AI you already pay for, test it on your real work, and hand it over with a short walkthrough.

From $299

  • Runs in your accounts; you own everything
  • Tested before handover
  • Money back if we can’t make it work
Request a setup