JuicyAgents
Ready-madeIT & Development
Rootly
Rootly runs incident response in Slack or Microsoft Teams, keeps the incident timeline, and uses AI to take call notes, summarize incidents and draft retrospectives that people refine.
Not tested by JuicyAgents · Reviewed 15 Oct 2026
- Can replace
- PagerDuty, Atlassian Statuspage
- Integrations
- Slack, Microsoft Teams, Jira, Linear, GitHub, GitLab +8 more
Overview
About Rootly
Rootly is an incident management platform for engineering teams. It runs incidents inside Slack or Microsoft Teams, with channels, roles, workflows and a timeline of key events. Its AI writes incident titles and summaries, helps late joiners catch up and drafts the retrospective. Meeting Scribe joins incident calls as a bot, transcribes them with speaker labels and feeds the transcript into summaries and retrospectives.
These AI features come with the Incident Response product at USD 20 per user per month; there is no free plan, but trials typically last two weeks. A separately priced AI SRE investigates alerts, ranks likely causes and suggests fixes, including draft pull requests, and Rootly says every change needs human sign-off. Rootly AI in Slack can also carry out actions you ask for, such as paging a team, and asks you to confirm destructive ones first. Treat retrospective drafts as a starting point for the review meeting. Qualifying startups and very small companies can ask for large discounts.
What the workflow does
- Incident response in Slack and Teams: Creates incident channels, assigns roles, runs workflows and tracks status from the chat tool.
- Incident timeline: Captures key events, decisions and status changes, with events added from Slack, the web app, email or the API.
- Meeting Scribe: Joins Zoom, Google Meet, Microsoft Teams, Webex and GoToMeeting bridges, transcribes with speaker labels and redacts sensitive personal data before storage.
- AI summaries and retrospective drafts: Generates titles, summaries and catch-ups, and drafts retrospectives from the incident record.
- AI SRE: A separately priced add-on that investigates alerts, ranks probable root causes with evidence and suggests fixes for engineers to approve.
From input to result
How the workflow works
You provide
- A Slack or Microsoft Teams workspace.
- Alert sources and engineering tools such as GitHub or Jira.
- A meeting platform for Scribe: Zoom, Google Meet, Microsoft Teams, Webex or GoToMeeting.
- A retrospective template.
You get
- A timeline and summary that late joiners can read instead of interrupting the call.
- A first retrospective draft built from the incident record and call transcript.
- Fewer manual notes during incident bridge calls.
Start the trial and run a test incident to check channels, roles and the timeline.
Turn on Meeting Scribe and AI summaries for a few real incidents and compare them with what responders remember.
Review the AI retrospective drafts in the post-incident meeting, then adjust templates and AI data settings.
What it offers
Key features
Incident response in Slack and Teams
Creates incident channels, assigns roles, runs workflows and tracks status from the chat tool.
Incident timeline
Captures key events, decisions and status changes, with events added from Slack, the web app, email or the API.
Meeting Scribe
Joins Zoom, Google Meet, Microsoft Teams, Webex and GoToMeeting bridges, transcribes with speaker labels and redacts sensitive personal data before storage.
AI summaries and retrospective drafts
Generates titles, summaries and catch-ups, and drafts retrospectives from the incident record.
AI SRE
A separately priced add-on that investigates alerts, ranks probable root causes with evidence and suggests fixes for engineers to approve.
Is it a good fit?
Who it’s for
- Engineering teams that run incidents in Slack or Microsoft Teams.
- Teams that hold incident bridge calls and want a searchable transcript.
- Startups that qualify for Rootly's discounts.
Strengths
- Incident management runs smoothly inside Slack.
- Reviewers praise the support team and the low effort to adopt it.
Connected tools
Integrations
- Slack
- Microsoft Teams
- Jira
- Linear
- GitHub
- GitLab
- Zoom
- Google Calendar
- Confluence
- Notion
- SharePoint
- Zendesk
- Asana
- Zapier
Listed tools for this workflow. Confirm current support and setup with the provider.
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